This Privacy Policy explains how Valerie Rodriquez Insurance Agency LLC ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit our website, use our website chat, request an insurance quote, or receive text messages from us. Please read it carefully.
Information We Collect
We collect information you choose to give us, such as your name, phone number, email address, and mailing address. If you request a quote or a policy review, we may also collect details needed to prepare it, such as information about drivers, vehicles, property, your business, and your current insurance coverage.
When We Collect Information
We collect information when you send us a message through our website chat, fill out a form, call or email us, or otherwise provide information through our website.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests
- Prepare insurance quotes and compare options from the carriers we work with
- Schedule and confirm appointments
- Service existing policies and send renewal or account reminders
- Send information about our services, where you have agreed to receive it
Sharing With Insurance Carriers
When you ask us for a quote or to place or service coverage, we share the information needed for that request with the insurance carriers and service providers involved. We do this only to complete what you asked us to do.
How We Protect Your Information
Your personal information is stored on secured networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Sensitive information you submit is encrypted in transit using Secure Socket Layer (SSL) technology. We use a variety of security measures when you enter, submit, or access your information to help keep it safe.
Cookies
Our website may use cookies, which are small files stored by your web browser, to remember your preferences, understand how visitors use the site, and improve your experience. You can set your browser to warn you before a cookie is stored or to refuse all cookies. If you turn cookies off, some features of the site may not work properly.
Third-Party Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, trade, or rent your personal information to others.
SMS / Text Messaging
By providing your phone number through our website chat or a form on our website, and agreeing to receive text messages, you expressly consent to receive SMS messages from Valerie Rodriquez Insurance Agency LLC. Messages may include responses to your inquiry, quote follow-ups, appointment reminders, policy and renewal notices, and, where you have agreed, information about our services.
Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to any text message to opt out. After you reply STOP, you will receive one confirmation message and no further text messages from us. If you opt out of marketing messages, you may still receive messages related to a request or policy you have with us, where permitted by law. Consent to receive text messages is not a condition of any purchase.
Email Communications (CAN-SPAM)
We use your email address to send information, respond to inquiries, and handle your requests. In line with the CAN-SPAM Act, we agree to:
- Not use false or misleading subjects or email addresses
- Identify advertising messages as such in a reasonable way
- Include our business's physical address in marketing emails
- Honor opt-out and unsubscribe requests promptly
To stop receiving marketing emails, use the unsubscribe link at the bottom of any email, or email us at .
Children's Privacy (COPPA)
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
California Online Privacy Protection Act (CalOPPA)
Visitors may browse our website anonymously. This Privacy Policy is linked from our website, and the link includes the word "Privacy." We will post any changes to this policy on this page. We honor Do Not Track browser signals.
Data Breach Notification
If a data breach affecting your personal information occurs, we will notify you by email within 7 business days and follow any other notice requirements under applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last Updated" date will change.
Contact Us
If you have questions about this Privacy Policy, contact us:
Valerie Rodriquez Insurance Agency LLC
815 S Koenigheim San Angelo, TX 76903
Email:
Phone: 3256172378